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Frequently Asked Questions
Booking windows, delivery, setup and what happens if life happens — answered straight.
How far in advance should I book my rentals?
For weekends and peak-season Saturdays, book four to six weeks ahead. Weekday events can often be accommodated with a few days notice — call us and we will tell you honestly what is available.
Do you deliver, set up and pick up?
Yes. Our crew delivers to your venue, sets everything up before guests arrive, and returns to pack it all up afterward. Delivery is scheduled within 24 hours of your event so nothing sits around.
What happens if something is damaged?
Normal wear is on us. If something is lost or badly damaged, we charge a straightforward replacement fee listed on your agreement — never a surprise. Most hosts never pay a cent beyond the rental.
Is there a minimum order?
No minimum for pickup orders. Delivered events start at a small minimum that one table package usually covers — check out with anything you like and the cart will confirm.
Do you offer wedding packages?
Yes — ceremony gazebos, sweetheart tables, dance-floor lighting and full tableware for 20 to 300 guests. Tell us your headcount and venue and we will build a wedding package quote within one business day.
When do deliveries and returns happen?
We deliver Monday to Thursday, 9 am to 4 pm, with morning deliveries Wednesday and Thursday. Fridays we are closed for prep, and weekends are return-only so your pickup never waits.
Still curious about something?
We reply within one business day.